What do I do when products appear to be damaged or missing directly after pick-up?

You need to report damaged or missing products to us within 24 hours after pickup, by e-mail or text message. Please describe what product is damaged/missing and how so. Also send a photo of the damage if possible. If you are in desperate need of a solution, please call or text to the calamity phone number in the booking confirmation. We will directly search for a fitting solution, so you can proceed your holiday carefree.